How People Receive Feedback When They Make a Mistake

I have never met anyone who likes hearing that they did something wrong, made a mistake, or unintentionally did something hurtful. It feels awful, and most of us would rather crawl into a hole and disappear than have to face up to someone telling us we made a mistake. One of the best ways to learn how to give feedback in a manner that allows the recipient of your feedback to learn and change is to think about how you yourself receive feedback. When someone gives you feedback, how do you feel? Difficult feedback can make us feel defensive or threatened. Perhaps someone tells you that you’ve caused harm to someone you work with or care about. When we are told something that’s hard to hear, m

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Brook Thorndycraft
 
Mediation, coaching, and training for families, workplaces, and individuals.
 

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